Returns & Exchanges

Due to the perishable nature of our products, we offer a 30-day satisfaction guarantee on all unopened Grinds Coffee Pouches to ensure the highest quality experience. If you are not completely satisfied with your order, our team is here to help with a replacement or refund.

Return Process

• 1.
  Verify Eligibility

  Ensure your items are unopened, in their original packaging, and purchased within the last 30 days to qualify for a return.

• 2.
  Contact Support

  Email our customer service team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.

• 3.
  Pack and Ship

  Securely package your items and include your RMA number inside the box before shipping them back to our fulfillment center.

• 4.
  Receive Refund

  Once our warehouse inspects the returned goods, we will process your refund back to the original payment method within 5-7 business days.